Location: Porto
Job Type: Full Time
Salary: €1,200 – €1,500 gross per month
If you’re looking for an exciting opportunity to work in a dynamic environment and make a real impact, we have the perfect position for you! As a Customer Service Representative, you will be the first point of contact for customers in the multilingual market. You’ll provide exceptional support, helping customers resolve their needs and ensuring they have the best possible experience.
If you’re motivated, communicative, and ready to join an international team — we’d love to meet you!
What We Offer:
- Salary Package: Base salary + Language Bonus + Meal Allowance
- Paid Training: You’ll receive all the training you need to succeed and feel confident in your role
- Career Growth: We believe in promoting from within
- International Team: Collaborate with a diverse team from all over the world, bringing unique perspectives and ideas
- Dynamic Work Environment: Enjoy working in a multicultural and collaborative atmosphere where every day is different
Join Us as a Multilingual Market Customer Service Representative:
In this role, you’ll play a key part in ensuring customer satisfaction within the HoReCa (Hotel, Restaurant, Catering) industry, working in a multicultural and dynamic environment.
Your responsibilities will include:
- Handling customer inquiries and providing clear, helpful information
- Assisting with questions related to products and services
- Resolving customer issues quickly and effectively, ensuring high satisfaction levels
- Being part of a team focused on delivering excellent service, adapting to new challenges, and continuously improving
Requirements:
- Proficiency in Spanish (C1+) and English (B2 or higher)
- Availability to work on-site in central Porto
- Availability for rotating shifts between 7am and 9pm
- Excellent communication skills (both written and verbal)
- Strong problem-solving and multitasking abilities
- Customer-oriented mindset, focused on delivering high-quality service
- Adaptability and willingness to learn
- Patience and empathy when dealing with customers
If you’re ready to join a growing team, develop your skills, and make a difference — we’d love to hear from you!